Cancellation Policies
Compliance, Train the Trainer & IATA Cancellation
All cancellation and refund requests must be submitted in writing via email to katharine@hazmat-tsp.com. Cancellation requests received up to 14 days before the event will be refunded in full, less a $50 processing fee. Cancellation requests received up to 7 days before the event will be refunded 50% of the registration fee, less a $25 processing fee. No refunds will be given for cancellation requests received within 7 days of the event, including no-shows. All refunds will be processed within 10 business days of confirmation and in the same manner as original payment. Registrations are transferable between events upon approval.
If you have any questions or concerns, please contact the team at hazmat-tsp.com or 610-683-7853.
In-House Cancellation
Upon signing our proposal and accepting our specified training quote, and payment of your deposit, which is 50% of your proposed cost you have up to 14 days prior to your training to cancel.
All cancellation and refund requests must be submitted in writing via email to kkeegan@hazmat-tsp.com. Cancellation requests received up to 14 days before the event will be refunded less your deposit.
No refunds will be given for cancellation requests received within 7 days of the event, including no-shows. All refunds will be processed within 10 business days of confirmation and in the same manner as original payment.
Should you need to cancel and want to reschedule and sign a new proposal within 48 hours, you will not be charged a cancellation fee.